More about me

I have been researching and informing physical and digital consumer products since 2004. My primary focus has been Mobile and TV products and I have recently expanded to working on smart home and internet products.

Having conducted research all over the world, one of my biggest insights is that while understanding differences is important, users are often more similar than different. 

I also love to travel for fun and though it’s hard to pick a favorite, one of my most memorable trips was on my own in Italy. More recently, I’ve been taking my family back to Michigan where I grew up. We spend a lot of time in Detroit, which has become one of our favorite cities to explore together.

Publications

McNally, J., & Harrington Diederich, E. (2019, June). Browsing for Content Across Pay TV and On Demand Video Options. In Proceedings of the 2019 ACM International Conference on Interactive Experiences for TV and Online Video (pp. 129-136). ACM. Available here

McNally, J., & Harrington, B. (2017, June). How Millennials and Teens Consume Mobile Video. In Proceedings of the 2017 ACM International Conference on Interactive Experiences for TV and Online Video (pp. 31-39). ACM. Available here

McNally, J., Bentley, F., Peesapati, S. T., & Ponnada, S. (2016, September). Exploring best practices for card interactions through a three-method triangulation. In Proceedings of the 18th International Conference on Human-Computer Interaction with Mobile Devices and Services Adjunct (pp. 541-550). ACM. Available here

Carswell, C. M., Lio, C., & McNally, J. (2004, September). How Knowledgeable are Salespeople About the Usability of Their Merchandise?. In Proceedings of the Human Factors and Ergonomics Society Annual Meeting (Vol. 48, No. 6, pp. 990-994). Sage CA: Los Angeles, CA: SAGE Publications. Available here

People sitting and playing music outside the Duomo in Florence, Italy.

The Duomo in Florence, Italy.

My go to resources and inspiration.

Experts:

Measuring Usability

Nielsen Norman Group 

Jen Cardello

Books:

Learn More Faster by Michael Margolis

Think Again by Adam Grant

100 Things Every Designer Needs to Know about People by Susan Weinschenk 

Universal Principles of Design by William Lidwell, Kritina Holden, Jill Butler

Microcopy: The Complete Guide by Kinneret Yifrah

Mobile Design Pattern Gallery by Theresa Neil